Provider Training Resources

Training and other educational resources are available to providers and other stakeholders to offer support in accessing and utilizing the Portal and other Medi-Cal Dental systems. There will be additional resources added, so look out for emails, banner messages on the website, and Bulletins to see when new material has been published.

Provider Administrative Resource Videos

Provider Portal

New videos coming soon! Please check back later.

Learning Management System (LMS)

Electronic Data Interchange (EDI)

Provider Clinical Resource Materials

Provider Clinical Training Video Library

We have created brief videos to facilitate claims payment with Medi-Cal Dental. Check back often for new releases. If you have topics you would like to see in a future video, please send your suggestion to ca-dbo.lms.admin@gainwelltechnologies.com.

By: Trevor Miller, DMD

Drilldown with Dr. Miller

Periodontal procedure codes D4341 and D4342 and when to bill each.

You can also refer to the presentation slides covered in the video.

By: tyDr. Bryan Nokelby

Addendum to Safety Net Clinic Frequently Asked Questions

You can also refer to the presentation slides covered in the video.

By: Bryan Nokelby

D9920 Behavior Management with Dr. Nokelby

This training reviews the criteria for D9920 as it is written in the Manual of Criteria and provides essential insights into documentation requirements.

You can also refer to the LMS covered in the video.

By: Dr. Sarah Sim and Noor Hasan, RDH, BSDH

DHCS Periodontal On-Demand Training

This training provides comprehensive training on key periodontal procedures, including prophylaxis for adults and children (D1110 and D1120), full mouth debridement (D4355) to enable thorough periodontal evaluation, and scaling in the presence of moderate or severe gingival inflammation (D4346).

You can also refer to the LMS covered in the video.

Other Resources

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Provider Portal

Learning Management System (LMS)

Electronic Data Interchange (EDI)