Attention!
Some Medi-Cal Dental providers may have received a letter or call regarding Non-Compliance under the Federal EHR Incentive Grant Recipient Outreach Program. Medi-Cal Dental is NOT affiliated with this program. If providers have any questions regarding their Medi-Cal Dental payments, please contact Medi-Cal Dental toll-free at (800) 423-0507.
Attention!
On November 23, 2025, between 6:00 a.m. and 8:00 a.m., system upgrades are required. During this time, Medi-Cal Dental websites and applications may be impacted and may result in intermittent outages for some Medi-Cal Dental website services.
How to Avoid Inappropriate Care of Fraudulent Providers
Know your Medi-Cal Dental benefits. If you are uncertain of the type of dental services available to you call the Member Customer Service line at 1-800-322-6384.
Make sure that you and your dentist agree on a treatment plan you and/or your child are comfortable with.
During your dental appointments make sure to talk about the different ways of handling your or your child's dental treatments and what to expect after each dental visit.
If you are not happy with your dentist and wish to see another dentist for a second opinion, or have a complaint call the Member Customer Service line at 1-800-322-6384.
